In an update sent out on Twitter, TelOne apologised for the downtime which it attributed to 'a technical glitch'. The company also advised its clients that 'Our Engineers are on site working to restore service. It also promised to keep its clients updated.
Users of TelOne’s voice and internet services service reported that the government-owned internet provider totally blacked out in the morning.
— Tel·One (@TelOneZW) September 27, 2018