Owing to that, EcoCash has released a statement distancing itself from the unscrupulous agent's practice.
EcoCash advises its customers and the general public that it does not condone any illicit activities by EcoCash Agents.
This is a position we have consistently maintained in previous communication through multiple public media channels.
Any customer charged above the agreed and authorised commission levels should immediately report such practices to Toll-Free line 114, or to our official Social Media Accounts.