NMB Bank systems upgrade notice set for 12 - 14 July 2019

By Staff Writer | 11 Jul 2019 at 18:44hrs
NMB
NMB Bank advised its customers that the Bank will be carrying out a systems upgrade from Friday 12 July 2019 at 1800hrs to Sunday 14 July 2019 at midnight.

The upgrade will result in the following:

• USD Nostro Foreign Currency Account (FCA) numbers will change with effect from Monday 15 July 2019. The Bank will advise on the new USD Nostro Foreign Currency Account (FCA) numbers by SMS for Individual account holders and email for Corporate account holders.

• Transfers made using old USD Nostro Foreign Currency Account (FCA) numbers will be honoured until 31 July 2019.

• Internet Banking user ID and passwords for both USD Nostro Foreign Currency Accounts (FCA) and RTGS accounts will remain unchanged.

• RTGS account numbers will remain unchanged.

• RTGS account statements and SMS alerts will reflect the currency code ZVVL.

Below is a list of services that will be available and unavailable during upgrade period.

SERVICE AVAILABILITY STATUS

Available services

Point of Sale (ZIMSWITCH and VISA)  

NMBMobile including ZIPIT

Ecocash Banking Services  

ATM Services  

Card-based withdrawals and deposits in branch 

Unavailable services

SMS Alert Service

Internet Banking

Paper-based internal funds transfer

Cash payments for DSTV subscriptions

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