CBZ carrying out critical systems upgrade

By Staff Writer | 14 Apr 2019 at 16:59hrs
CBZ
CBZ Bank Limited advised its clients that it will be carrying out a critical systems upgrade, that will result in intermittent disruption to normal services.
 
The upgrade will commence from 12 midnight on 17 April 2019 to 12 midnight 18 April 2019 and all CBZ platforms and services will not be available (with the exception of the Visa Gold and Visa Infinite Cards).

After 12 midnight on 18 April 2019 all CBZ ATM cards, CBZ SmartPoint Point of Sale Terminals (POS), Kleva POS and CBZ ATMs services will become available.

CBZ Touch and CBZ Internet Banking will only be available from 12 midnight on 22 April 2019.

CBZ says this upgrade will enhance clients' experience through improved system efficiency and sincerely apologise for any inconvenience this exercise may cause.

Below is the full notice from CBZ Bank Limited.

CBZ systems upgrade

We would like to advise our valued clients that we will be carrying out a critical systems upgrade, that will result in intermittent disruption to normal services as follows:

1. From 12 midnight on 17 April 2019 to 12 midnight 18 April 2019, ALL CBZ platforms and services will not be available (with the exception of the Visa Gold and Visa Infinite Cards).

2. After 12 midnight on 18 April 2019 the following platforms and services will become available:

• All CBZ ATM cards
• CBZ SmartPoint Point of Sale Terminals (POS)
• Kleva POS
• CBZ ATMs

3. CBZ Touch and CBZ Internet Banking will be available from 12 midnight on 22 April 2019.

This upgrade will enhance your experience with us, through improved system efficiency. Please feel free to contact us through our 24 hr. Contact Centre. We sincerely apologise for any inconvenience this exercise may cause.

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