NetOne refunds data bundles affected during the ShutDownZimbabwe week

By Staff Writer | 14 Mar 2019 at 14:02hrs
A bit of good news for NetOne customers.

NetOne has sent out text messages mainly to those affected I presume to notify them that they will be refunded data bundles which were bought between the 15 and 16 of January 2019.

Several NetOne customers have confirmed receiving messages telling them that their accounts had been credited with free 7 days data bundles which is some form of compensation for the downtime customers suffered during the fateful third week of this year.

Dear Valued Client

We have credited your account with FREE data valid for 7 days in respect of the inconvenience incurred during the internet shutdown period.

The Zimbabwean government's orders to shut down the internet in a bid to stifle protests were ruled to be illegal.

The shutdowns came after a week of violent mass protests against economic hardship, in which at least 12 people were killed and dozens injured, according to rights groups.

Justice Owen Tagu at the High Court in Harare ruled that the shutdowns, ordered as part of a wider move aimed at containing the anti-government protests, were illegal.

A first internet blackout was ordered on a Tuesday. The internet was restored on a Wednesday but shut down again on a Friday.

The internet was restored on Friday afternoon, but access to social media remained blocked.



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