We seek to recruit an outstanding and results-oriented Individual to fill the following post in our organisation:
HEAD: OPERATIONS MOBILE FINANCIAL SERVICES
Responsibility The incumbent will report to the Chief Mobile Financial Services Key Job Purpose
Responsible for driving and implementing the Mobile Financial Services operations function including the management of the Mobile Finance back office, Anti-Money Laundering, processes, quality, system access, customer support and retention.
Principal Job Responsibilities
1. Directs both long and short term strategies, plans, policies and procedures for Mobile Financial Services Operations;
2. Directs, drives and implements the Mobile Financial Services Operations function including the management of the Mobile Finance back office, Anti-Money Laundering, processes, quality, training plan, system access and customer support;
3. Makes decisions for any operational changes (planned or unplanned) within the Mobile Financial Services Department that materially impact the product portfolio;
4. Develops and maintains all processes to support the business unit revenue, profit and quality targets;
5. Ensures all collections, payments, reconciliation, settlements and receivables are processed in accordance with the approved processes;
6. Responsible for the overall direction, coordination, implementation of International Money Transfer & Bureau De Change operations;
7. Drives overall mobile money payments, customer acquisition, retention and distribution strategies and provides a focal point for the consumer business;
Qualification And Experience
• Bachelor's degree in Finance, Accounting, Marketing or any relevant degree;
• Minimum 8 years experience in Telecommunications, Mobile Financial Services or FMCG industry;
• A holder of a post graduate degree such as MBA or equivalent will have an added advantage;
• Membership of professional body is desirable;
• Must have worked in the Mobile Money field - minimum 5 years' experience.
Competencies
• Must have a thorough understanding of Financial Services regulations and Anti-money laundering laws in Zimbabwe;
Applications accompanied with detailed Curriculum Vitae and Educational qualifications should be sent to https://netonejb.skilismapafrica.com/
Closing Date: 11 August 2019
