Econet closes branch after employee interacts with COVID-19 victim

By Staff reporter | 26 Mar 2020 at 20:18hrs
MOBILE telecommunications giant, Econet Wireless, has been forced to close two of its customer service branches after a staff member reportedly interacted with a client that later tested positive for coronavirus.

Speaking to Business, Econet's media relations executive, Fungayi Mandiveyi confirmed the closure of Joina City branch in Harare and the Victoria Falls customer service centre.

"We have closed our Joina City Shop in Harare in the interest of public health and safety. One of our staff members from the shop voluntarily disclosed that they came in contact with a person who later tested positive for the coronavirus," he said.

"The company is yet to get a formal update from officials who are overseeing the medical processes."

The official did not disclose the name of the said coronavirus patient.

Mandiveyi said the Victoria Falls branch was also closed down in an attempt to minimise the risk of exposure.

In a statement issued earlier, Econet said soon after the disclosure by the employee, the company immediately triggered internal protocols to protect the rest of the staff and customers.

"The shop is right now undergoing thorough sanitisation and cleaning by professionals, including trained personnel from our Clean City sanitation sister business. The shop will remain closed to the public until further notice," the statement said.



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