The new iPhones feature dual-SIM functionality, with support for a physical SIM card and the inclusion of an eSIM - an embedded SIM card which is built into the device.
Apple's Dual-SIM Dual-Standby system - one physical nano-SIM and one eSIM - lets owners use cellphone numbers and mobile data services from two networks in the same iPhone.
The eSIM, however, needs to be enabled by a mobile network to function as a second SIM.
This requires the likes of Econet, NetOne and Telecel to support eSIM technology for your new iPhone's dual-SIM capabilities to work.
It looks like none of the mobile network operators is working with Apple to activate this service in Zimbabwe.