This functionality applies to all Nedbank account holders using the mobile contact numbers in the Nedbank customer's database. This security measure will assist customers to immediately detect and report suspicious transactions on your account.
Clients who are not receiving SMS alerts for transactions on their account are encouraged to contact their Nedbank branch to sign up for this free service.
Below is the Notice from Nedbank Zimbabwe:
CLIENT NOTICE
We advise our valued clients that, due to an increase in Cybercrime, especially bank card fraud cases, the Bank has embarked on an exercise to ensure you receive SMS alerts for all transactions.
This functionality applies to all Nedbank account holders using your submitted mobile contact numbers. This security measure will assist you to immediately detect and report suspicious transactions on your account.
Clients who are not receiving SMS alerts for transactions on their account are encouraged to contact their Nedbank branch to sign up for this free service.
For further assistance, kindly contact the Nedbank Contact Centre on our Econet Toll free number 290 or (0242) 254800. You can also send us an email on contactcenter@nedbonk.co.zw