Most Zimbabweans were in panic and shock when they received this message over the weekend
You have successfully paid RTGS$1.00 to ECOSURE PREMIUM (79281) Merchant. Txn ID SP190302.0833.D708xx. New wallet balance is RTGS $x.00
To those who were lucky to have nothing in their accounts well they had this rather kind reminder
Your initial premium payment of $1.00 failed. The premium should be paid by 29-Feb-20 to complete your EcoSure Lite registration
However all hell broke lose when most people found out that their small savings were just withdrawn against a payment they never requested
EcoSure sent out the update on their Twitter page:
Dear Valued Customers
We sincerely apologise for the EcoSure deductions that were erroneously made from some EcoCash customers.
The affected customers were part of the FREE Cover promotion and refunds have already been processed.
Dear Valued Customer, we sincerely apologise for the EcoSure deduction that was made from your EcoCash wallet. pic.twitter.com/ke4onxAEQg
— EcoSure (@EcoSureZW) March 2, 2019